At Cartiva Industrial, we value the privacy of your personal data and clearly explain what information is processed, for which purposes and how when you use our website.
This policy applies to cartivaendustriyel.com.tr, operated by Cartiva Mobile Service Carts and Industrial Products. You can contact the data controller at Altınşehir Neighborhood, Akgöl Street No: 10, Başakşehir / Istanbul, Türkiye or via info@cartivaendustriyel.com.tr.
When you contact us by phone, email or WhatsApp, we may process information you provide such as your name, contact details, enquiry, product preferences and delivery details. Limited technical records such as IP address, browser type, visit time and error logs may be retained for site security. Your quote basket and privacy preference remain on your own device until you choose to send them.
Data is used to respond to product and quotation enquiries, manage pre-sale communication, evaluate bespoke production projects, provide after-sales support, maintain site security, prevent abuse and meet legal obligations.
Personal data is processed to take steps at your request before entering into a contract, perform a contract, comply with legal obligations and pursue legitimate interests without harming your fundamental rights. Where required by law, we obtain your explicit consent.
We do not sell your data to third parties. Data may be shared only where necessary with service providers supporting hosting, technical operations and communications, or with authorised public bodies for legal processes. When you use a WhatsApp link, the information you send is transferred to WhatsApp/Meta services and is governed by their own privacy terms.
Personal data is retained only for as long as required by the processing purpose and applicable law, after which it is deleted, destroyed or anonymised. We apply reasonable technical and organisational safeguards against unauthorised access, alteration and loss.
Our site may use local storage on your device to remember your quote basket, language and privacy preferences. These records provide essential functionality and are not used to track you for advertising across other websites. We currently do not use advertising or third-party analytics cookies. If this changes, this policy and the preference notice will be updated and consent will be requested where required.
Under Article 11 of Türkiye's Personal Data Protection Law No. 6698, you may ask whether your data is processed, request information, correction, deletion or destruction, learn about recipients and exercise your other statutory rights. You can send your request, together with information sufficient to verify your identity, to info@cartivaendustriyel.com.tr.
This policy may be updated when legal requirements or site functions change. The current text and update date will always be published on this page. For privacy questions, contact us at info@cartivaendustriyel.com.tr.